Toyota Way Principle #8: Use The Proper Technology TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | (This is a continuation of a series of posts on the principles of The Toyota Way.) Technological advancements over the years have been a part of many breakthrough process improvements. …Continue reading →

What Else Can Lean Implementation Save You? TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | It’s been written extensively in this space that by reducing the lean process wastes through applying the lean tools you can streamline your operations and make better use of your scarce …Continue reading →

If You Don’t Have Standardized Processes You’re Wasting Money – Part II TAGS: | | | | | | | | | | As indicated in the first post about wasting money by not having standardized work, we now provide an example using a situation commonly found in stadium concession stands. First, let’s …Continue reading →

If You Don’t Have Standardized Processes You’re Wasting Money TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | That’s a very bold proclamation, but it’s true. It applies to every type of process – manufacturing toys, cooking burgers, coding medical charts, delivering mail, checking a customer out at …Continue reading →

Defects and Excess Motion at a Sandwich Shop TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | This past weekend I visited Edisto Beach in South Carolina. (If you’ve never been, it’s lovely and relatively quiet.) After hitting the driving range just off the main drag on …Continue reading →

Sergio Tacchini, Unmet Demand, and Losing Novak Djokovic TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | As reported by Darren Rovell with CNBC.com, tennis apparel manufacturer Sergio Tacchini and tennis superstar Novak Djokovic have parted ways. The reason there is a split is because Djokovic has …Continue reading →

GolfNow and Service Process Breakdown TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | One of the benefits of using Orlando, Florida-based GolfNow is online booking of rounds of golf at many courses around the world at discounted fares. For the convenience of online …Continue reading →

Rushed Orders at Louisville Slugger TAGS: | | | | | | | | | | | | | | | | | | | | | Norfolk Tides pitcher Pat Neshek took a tour of the Louisville Slugger factory while on a road trip and he shared this tweet and photo: Hopefully rushed customer requests happen …Continue reading →

NFL Draft – Player Names on Jerseys TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Thursday night featured the first round of the NFL Draft in New York. One of the most notable things about the prime time coverage of the draft was the players …Continue reading →

Production of Baseball Bats – From Forest to Field TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | As a follow-up to the video about the production process for baseballs, Mark Graban of LeanBlog.org passed along this ESPN video about how baseball bats are made. Forest to Field …Continue reading →

Toyota Way Principle #2: Continuous Flow TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | This image, used as a depiction of a process with minimal waste, was first examined last week with regard to defining what lean is. This timeline shows an ideal state …Continue reading →

The #Masters: Masters Concessions and Concessions Stands TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | (This is the final post on the observed business operations of the 2012 Masters at Augusta National Golf Club.) I am absolutely infatuated with the speed at which customers are …Continue reading →

Opening Day at Turner Field TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | I had the opportunity to roll over to Atlanta for Opening Day for the Braves against the Milwaukee Brewers. While I did a lot more game watching than operations observing, …Continue reading →

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Manufacturing Process of Baseballs TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | This is a great video on the baseball manufacturing process. So how many wasteful activities did you spot in the process? Here are some things I saw (obviously not comprehensive): …Continue reading →

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