The 2013 #Masters: Use of Temporary Labor TAGS: augusta | birth of a new workforce | club | concessions | core | critical | golf | golf shop | labor | lean | lean blitz consulting | masters | mau | national | noncore | randy hatcher | securitas | security | staffing | temporary Masters Week has finally come and gone! All of the golf world descended upon Augusta, Georgia for April 8-14 for the 2013 Masters golf tournament at Augusta National Golf Club. Now …Continue reading →

The #2013 Masters: On-Site Masters Logistics and Materials Supply Chain TAGS: 2013 | aesthetics | augusta national golf club | box trucks | customer experience | excess motion | golf carts | inventory | lean | lean blitz consulting | logistics | material handling | operations | process | sports | stockouts | temporary | the masters | transportation | waiting | warehousing | wastes | water spider Masters Week is finally here! All of the golf world has descended upon Augusta, Georgia for April 8-14 for the 2013 Masters golf tournament at Augusta National Golf Club. Augusta National …Continue reading →

Toyota Way Principle #5: Stopping to Fix Problems TAGS: better | blitz | broken | car | cheaper | culture | easier | five | fix | lean | light | operations | principle | problems | process | repair | six sigma | sports | tail | tape | temporary | toyota | way It really pains me to see cars tape up body fixtures like broken tail lights. It looks so tacky AND fails to provide suitable coverage and protection. Sure, it’s a …Continue reading →

Lean Oops! O’Hare Parking Lot Exit TAGS: 2011 | airport | band-aid | baseball | blitz | camera | cheap | chicago | electrical | fixes | lean | lot | meetings | o'hare | parking | permanent | six sigma | tape | temporary | there i fixed it | winter (I wouldn’t normally post a photo so large, but this is the only way to see the anomaly.) So when I returned to O’Hare Airport in Chicago after the Baseball …Continue reading →

Super Bowl XLVI, NBC Production, and the Blame Game TAGS: autonomous management | blitz | blurred | brian | bruce springsteen | christopher | delay | duct tape | eradication | five whys | fix | flipping the bird | gesture | halftime | input | international | janet jackson | language | lean | m.i.a. | madonna | mccarthy | mccloskey | national football league | nbc | nfl | obscene | operations | output | paper planes | paul mccartney | picture | prevention | problems | processes | recording | six sigma | sports | super bowl | superstar | temporary | variation | video | vulgar | wardrobe malfunction | xlvi Eight years after the infamous Janet Jackson “wardrobe malfunction” the Super Bowl halftime show again gets attention for the wrong reasons. Joining Madonna as a guest singer on stage at …Continue reading →