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Should the Buffalo Bills Play Sunday Despite The Driving Ban? TAGS: | | | | | | | | | | | | | | | | Significantly cold and snowy weather conditions all across the country have made mid-November feel more like January, and nowhere else in the US is it more pronounced than upstate New …Continue reading →

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Royals Fan Sues Team After Hot Dog Injury TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | This past season a fan attending a Kansas City Royals baseball game was injured by a hot dog thrown at him by the Royals mascot Sluggerrr. Now he is suing …Continue reading →

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The Filth and Disgusting Health Behaviors at Wrigley Field TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | I came across this little op-ed piece on ESPN.com’s Playbook about Wrigley Field being the grossest sports stadium in the four major North American sports leagues, sharing a little bit …Continue reading →

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Football Fans Falling from Stadium Upper Decks TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | The 2012 football season was barely a week old when two fatal falls from stadium upper decks took place. First, a fan fell from a fifth-floor escalator at Reliant Stadium …Continue reading →

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The Melky Cabrera Suspension and Why Continuous Improvement Principles Matter TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | When I first started to write about lean and continuous improvement applications in sports, I was more focused on the business operations – ticket sales, concessions, stadium upkeep, equipment manufacturers, …Continue reading →

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2012 Summer Olympics: Wembley Stadium Stops Taking Visa Cards TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Wembley Stadium management elected to stop accepting Visa cards as payment for tickets and concessions after some faults in the system developed at the cash registers during a soccer game …Continue reading →

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2012 Summer Olympics: Lost Keys at Wembley Stadium TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | The first story in the video is the one to key in on. (Yes, that pun was intended.) So a set of very valuable keys to a famous soccer (sorry …Continue reading →

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ESPN Outside the Lines: “What’s Lurking In Your Stadium Food?” TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | A couple years back ESPN’s Paula Lavigne came out with a startling report about some of the health department findings in various concession stands at major ballparks and stadiums across …Continue reading →

The Big Oops with the Barclays Center TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | You know the phrases “too many chefs in the kitchen” and “too many Chiefs, not enough Indians” or “a camel is a horse designed by a committee?” Too many people …Continue reading →

Lean Tools: What Does Sort Look Like at a Stadium Office? TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | (See previous installments about 5S here, here, here, here, here, here, and here. This is a continuation of deeper dives into the lean tools.) Remember, the definition of sort is …Continue reading →

Lean Tools: 5S and How Sort is Half the Battle TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Remember those G.I. Joe cartoons from the 80’s where at the end of each episode one of the Joes would teach us a life lesson (about nutrition, honesty, school, etc.)? …Continue reading →

Lean is NOT Just About Cutting Costs TAGS: | | | | | | | | | | | One of the important elements of lean and continuous improvement that it isn’t only about cutting expenses through waste reduction and elimination. Yes, lower costs is certainly a by-product of …Continue reading →

Finding Waste at the Stadium: Guest Blog Post for LeanBlog.org TAGS: | | | | | | | | I provided a guest blog post on finding the eight lean wastes at stadiums for Mark Graban at LeanBlog.org. Give it a read here! Mark is a well-respected author, speaker, …Continue reading →

S.M.A.R.T. Goal Example #2: Save Teams Over $1M in 2012 TAGS: | | | | | | | | | | | | | | | | | | (This is the second in a series about setting S.M.A.R.T. goals and the benefits they provide.) So this S.M.A.R.T. goal is less an example and more about the actual mission …Continue reading →

8 Wastes – Overprocessing TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | (This is the second in a series of deeper dives into the 8 lean wastes.) “Overprocessing” in the food world refers to the continual changing/adding/fortifying/manipulating of materials that takes it …Continue reading →

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