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Around The Bases: Super Bowl Concessions Edition TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | The concessions available at the Super Bowl will be fantastic, and the outsourced food service provider Delaware North is preparing for the onslaught of concessions demand. The Buffalo, N.Y., company …Continue reading →

2013 BCS National Championship Sun Life Stadium Tailgate

2013 BCS National Championship Tailgating in Miami TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | It’s been a week since my beloved Irish were convincingly thwarted in their effort to win their first college football national championship since the Reagan administration, so I feel I …Continue reading →

barack obama mitt romney united states president election 2012 abc news democratic republican liberal conservative issues lean blitz consulting root cause analysis five whys pdsa dmaic defective voting machines

Politics and (the Lack of) Root Cause Analysis TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | As a continuous improvement practitioner, I have a significant disdain for politics. By politics, in this case I’m referring to the democratic elections and campaigning by individuals running for public …Continue reading →

Vision and Value TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Everybody has the opportunity to create value, in one fashion or another. A person can merely be a “warm body” that stands in as part of a process creating a …Continue reading →

Toyota Way Principle #8: Use The Proper Technology TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | (This is a continuation of a series of posts on the principles of The Toyota Way.) Technological advancements over the years have been a part of many breakthrough process improvements. …Continue reading →

Toyota Way Principle #5 – Identifying Problems TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | As previously posted, the fifth principle from The Toyota Way: “Build a culture of stopping to fix problems, to get quality right the first time.” In order to stop and …Continue reading →

GolfNow and Service Process Breakdown TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | One of the benefits of using Orlando, Florida-based GolfNow is online booking of rounds of golf at many courses around the world at discounted fares. For the convenience of online …Continue reading →

Questionable Sign Usage & Moving Trucks TAGS: | | | | | | | | | | | | | | | | | A couple of weeks ago I posted about the process of moving south and sorting through belongings during packing and loading. I came across something that really stuck out to …Continue reading →

Lean Oops! – Airport Information Screen TAGS: | | | | | | | | | | | | | | | | Oops! The system managing the screen updates behind the counter at this airport gate is having a BIG problem. It looks like there’s an issue with the computer supplying the …Continue reading →

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