2015 ASQ World Conference on Quality and Improvement – in Nashville! TAGS: ame | american society for quality | asq | blitz | conference | consulting | gaylord | lean | money | nashville | operations | opryland | process | quality | shingo | six sigma | sports | tedxcolumbiasc | time | wcqi | wcqi15 | world Greetings from Nashville! I am in town for the 2015 ASQ World Conference on Quality and Improvement (#wcqi15 for hashtag lovers)! This will be my third time attending the WCQI …Continue reading →

Presentation on the Designated Hitter and Root Cause Analysis TAGS: analysis | asq | baseball | blitz | consulting | corrective action | data | designated hitter | lean | major league baseball | operations | process | quality | red lobster | ron blomberg | root cause analysis | six sigma | sports On Tuesday, February 17th, I will be presenting an analysis of the implementation and impact of the designated hitter in Major League Baseball to the Central Savannah River Section (Augusta, …Continue reading →

ASQ Influential Voices: My Own Influential Voices of Quality TAGS: american | americans | anshuman tiwari | asq | blitz | books | consulting | daniel zrymiak | govind ramu | handbook | influential voices | jennifer stepniowski | karen martin | lean | lean blog | mark fougerousse | mark graban | quality | scott rutherford | shingo award | six sigma green belt | society | sports | wcqi In his January post in his blog A View From The Q, ASQ CEO Bill Troy asks, “Have you met someone whose teachings on quality influenced you or inspired you? …Continue reading →

LinkedIn Post: Business Strategy and Clothes Dryers TAGS: bill parcells | blitz | business strategy | clothes dryer | consulting | delivery | lean | linkedin | post | quality | sports As a follow-up to my recent post on the importance of business strategy, I published my first LinkedIn post on Sunday equating the settings of a clothes dryer to the …Continue reading →

ASQ Influential Voices: Why is Strategy Important? TAGS: asq | bill troy | blitz | consulting | cost | delivery | hoshin | influential voices | kanri | lean | operations | planning | priority | process | quality | safety | sports | sqdc boards | strategy This month’s entry from ASQ’s A View From The Q blog, written by ASQ CEO Bill Troy, centers around strategy – specifically, what is the purpose of strategy and how …Continue reading →

ASQ TV Features Quality in Athletics TAGS: asq | blitz | champions | consulting | futbol | iso 9001 | lean | liga mx | monarcas morelia | operations | process | quality | quality in athletics | quality systems | Soccer | sports | tiscc | tiscc chart Last month ASQ TV featured many elements and applications of quality in sports organizations in addition to bringing attention to the ASQ Quality in Athletics special interest group. Here are …Continue reading →

ASQ Quality in Athletics: A Call to Action TAGS: asq | athletics | blitz | consulting | continuous improvement | group | lean | nfl | operations | process | qatar world cup | quality | quality in athletics | richie incognito | safety | six sigma | sports | steroids The American Society for Quality features a relatively-new special interest group called Quality in Athletics. For the last few months, I’ve been in a mood. An angry mood, the kind of …Continue reading →

ASQ Influential Voices: Quality and Education Part 2 – Seth Godin on School TAGS: blitz | compliance | consulting | education | fear | influential voices | interesting | lean | quality | school | seth godin | stop stealing dreams As a continuation on the discussion about the link between quality and education for the ASQ Influential Voices, the following is perhaps one of the most influential TED Talks I …Continue reading →

ASQ Influential Voices: Link Between Quality and Education – Part I TAGS: american society for quality | asq | bad | blitz | book | consulting | dallas | do as I say | education | empower | engage | good | influential voices | lean | learning | michelle rhee | operations | process | quality | sports | voices of quality | what do you think | workforce | world conference The final keynote speaker for the ASQ World Conference in Dallas, education reformer Michelle Rhee, stated that a low-quality education results in a low-quality workforce. I’m certainly inclined to believe …Continue reading →

Quality Applications at The Masters – ASQ Section Presentation TAGS: american society for quality | applications | asq | augusta national golf club | blitz | consulting | golf | lean | luke donald | masters | quality | safety | six sigma On Tuesday I presented to the ASQ Central Savannah River section (Augusta, Georgia) on quality applications demonstrated during The Masters at Augusta National Golf Club. ASQ Savannah River Section Mtg …Continue reading →

2014 ASQ World Conference on Quality and Improvement Recap – ASQ WCQI in Dallas TAGS: anatole | asq | blitz | cheerleaders | conference | consulting | dallas | dallas mavericks | daniel zrymiak | division | enterprise | exhibit hall | gemba academy | green belt | handbook | hilton | hilton anatole | improvement | international team excellence awards | itea | jennifer stepniowski | lean | michelle rhee | networking | operations | process | quality | quality council of indiana | six sigma | sports The 2014 ASQ World Conference on Quality and Improvement is now over. While some of the ASQ Influential Voices have shared their experiences meeting folks and poring through presentations and …Continue reading →

2014 ASQ World Conference on Quality and Improvement in Dallas TAGS: american society for quality | asq | blitz | conference | consulting | improvement | influential voices | innovation | lean | operations | process | program | quality | six sigma | sports | tips | wcqi | world conference Next month I will be attending the ASQ World Conference on Quality and Improvement in Dallas, Texas. I had a great time attending last year in Indianapolis. While most folks …Continue reading →

ASQ Quality for Life Video: Lean In Sports TAGS: american | asq | blitz | consulting | costs | customer satisfaction | interview | lean | non value added time | operations | process | quality | quality for life | society | sports | video Last year at the American Society for Quality (ASQ) World Conference on Quality and Improvement I had the opportunity to record an interview about how Lean and quality can have …Continue reading →

How Can The Miami Marlins Equate Playing Faster With Success? TAGS: baseball | blitz | consulting | cost | david samson | delivery | lean | major league baseball | marlins | metrics | miami marlins | moneyball | operations | pace of game | play faster | president | process | quality | safety | sports | sqdc The Miami Marlins continue to demonstrate that they struggle with really understanding what matters to their fans. Sure, they’ve won some World Series titles in the last 20 years, but …Continue reading →

ASQ Influential Voices: Sports Industry Manufacturing TAGS: adidas | andrew luck | asq | authentic | baseball | bell | blitz | consulting | domestic | easton | fabric | football | helmets | influential voices | jersey | johnny manziel | lean | made in the usa | manufacturing | moisture | new balance | nike | operations | process | production | quality | reshoring | riddell | shoes | sports | synthetic | under armour | wicking In a recent post in his blog A View From The Q, soon-to-be-retiring American Society for Quality (ASQ) CEO Paul Borawski gave a quick evaluation of the results from this …Continue reading →