pow mia

Customer Value is the Primary Goal of #Lean – Never Forget It TAGS: | | | | | | | | | | | | | | | TheĀ National League of Families of American Prisoners and Missing in Southeast Asia was initiated by an uprising of servicemen’s families during the Vietnam War who demanded that action be taken …Continue reading →

Baseball Opening Day 2013! What Are Our Business Processes? TAGS: | | | | | | | | | | | | | | Baseball Opening Day has arrived! Tonight the Houston Astros and Texas Rangers will throw out the first pitch of the 2013 MLB season. Banners will be unfurled, famous dignitaries will …Continue reading →

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The High Cost of Penny Production TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | In recent years I’ve heard rumors that the production costs and materials of a penny are greater than the value of the penny itself. In high school chemistry I recall …Continue reading →

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Lean is a Revenue Driver TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Lean is obviously a lot more than just elimination of waste activities in processes. It has the power to impact other areas of operations. One of the projects I managed …Continue reading →

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2012 Summer Olympics: Wembley Stadium Stops Taking Visa Cards TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Wembley Stadium management elected to stop accepting Visa cards as payment for tickets and concessions after some faults in the system developed at the cash registers during a soccer game …Continue reading →

If You Don’t Have Standardized Processes You’re Wasting Money TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | That’s a very bold proclamation, but it’s true. It applies to every type of process – manufacturing toys, cooking burgers, coding medical charts, delivering mail, checking a customer out at …Continue reading →

Lean Oops: Soda Can Vending Machines TAGS: | | | | | | | | | | | | | | | | Some styles of drink vending machines don’t just use buttons with logos – they incorporate representations of the actual product being vended. In the above case, it’s not really a …Continue reading →

Baltimore Orioles Decision-Making Flowchart TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Someone on Twitter shared this (I wish I could remember who) but this is a humorous look at how decisions are made with the Baltimore Orioles front office. True or …Continue reading →

Overproduction Example: Too Many Boxes! TAGS: | | | | | | | | | | | | | | | | | | | | | | | | As a refresher, the definition of the lean waste overproduction is the manufacture/assembly/production of more than what is needed at the time. An example of where overproduction can be a) …Continue reading →

Lean Tools: 5S, Standardize, and the Marching Hundred TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | We’ve covered the first three steps of 5S – sort (also here), set-in-order, and shine. The good news? Those three steps are everything you need to overhaul a work cell …Continue reading →

Lean Tools: 5S, Shine, and Billy Mays TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | (This is a continuation of deeper dives into 5S – see posts about sort here and here, and a post about set-in-order here.) When you think of amazing, life-changing, all-in-one, …Continue reading →

Overprocessing Example: Protective Bags TAGS: | | | | | | | | | | | | | | | | | | | | | | As a quick refresher, the lean waste overprocessing is the application of extra work, process steps, or effort than is required by the end customer. Sometimes “going the extra mile” …Continue reading →

Lean Tools: 5S, Set in Order, and Rosie the Robot TAGS: | | | | | | | | | | | | | | | | | | | | | | | There is an episode of the Jetsons where George brings home a faulty lugnut from his place of employment, Spacely Sprockets. Because nuts and bolts are apparently like candy to …Continue reading →

Lean Tools: 5S, Sort, and Make the Clutter Stop! TAGS: | | | | | | | | | | | | | | | | | | | | | | | | So we covered SortĀ in yesterday’s post but because it’s the first step in 5S we need to make sure we do it right and leave no stone unturned. We must …Continue reading →

Lean Tools: 5S and How Sort is Half the Battle TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Remember those G.I. Joe cartoons from the 80’s where at the end of each episode one of the Joes would teach us a life lesson (about nutrition, honesty, school, etc.)? …Continue reading →

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