ASQ Influential Voices: Quality Applications in Athletics TAGS: aaron hernandez | american | asq | athletics | augusta | baseball | blitz | concessions | consulting | continuous improvement | football | influential | lean | masters | national | notre dame | olympics | operations | pace of game | parking | paul borawski | process | quality | six sigma | society | sports | tickets | vault | voices This month, ASQ CEO Paul Borawski pointed out that the application of quality, while traditionally found in the manufacturing industry, really has a place in every industry and he was …Continue reading →

2013 BCS National Championship Tailgating in Miami TAGS: 2013 | alabama | bcs | blitz | cell | championship | consulting | continuous improvement | disaster | discover | five whys | florida | football | lean | logistics | lot | miami | notre dame | operations | parking | porta-potty | process | service | six sigma | sports | sun life stadium | tower | trash | verizon | waiting | waste It’s been a week since my beloved Irish were convincingly thwarted in their effort to win their first college football national championship since the Reagan administration, so I feel I …Continue reading →

2013 BCS National Championship and Silly Rules About Parking TAGS: 2013 | alabama | bcs | blitz | championship | college | consulting | continuous improvement | crimson tide | discover | florida | football | game | irish | lean | miami | national | notre dame | operations | overprocessing | parking | pass | process | radio | rules | six sigma | sports | sun life stadium | tailgate | traffic | will call As a lifelong lover of all things Notre Dame (for example, using them as examples in previous articles), I cannot put into words my level of excitement for the 2013 …Continue reading →

Lean Oops!: Slightly Political Edition TAGS: barack obama | car | continuous improvement | debt collection | epson | fax | fax machine | firefighter | kid stuck in toy machine | lean | lean blitz consulting | made in china | made in usa | mitt romney | oops | operations | parking | politics | printer | process | six sigma | sports | walmart | water fountain As is a theme that I hope continues, here are some more Lean Oops! scenarios courtesy of contributors to Reddit.

Lean Oops: Handicap Parking Space TAGS: bad | blitz | business | cadillac | definition | doubt | escalade | handicap | leader | lean | oops | operations | parking | procedures | process | reasonable | six sigma | sports Yes, I’ve fussed about incorrect usage of parking spots before…but this one is considerably different. This harping is about leadership. There are quite a few things wrong with this photo. …Continue reading →

Lean Oops: Not-So-Compact Car TAGS: 5S | blitz | car | compact | dallas | dick's sporting goods | labels | lean | operations | parking | process | signage | six sigma | space | suv | visual factory Well, so much for visual factory. I suppose it would only make sense to put a “Compact Car” label on the ground if it would genuinely only fit a compact …Continue reading →

Lean Oops! O’Hare Parking Lot Exit TAGS: 2011 | airport | band-aid | baseball | blitz | camera | cheap | chicago | electrical | fixes | lean | lot | meetings | o'hare | parking | permanent | six sigma | tape | temporary | there i fixed it | winter (I wouldn’t normally post a photo so large, but this is the only way to see the anomaly.) So when I returned to O’Hare Airport in Chicago after the Baseball …Continue reading →

Lean is NOT Just About Cutting Costs TAGS: bathroom | capacity | concourse | lean | lean blitz | maintenance | operators | out of order | parking | sports | stadium | waste One of the important elements of lean and continuous improvement that it isn’t only about cutting expenses through waste reduction and elimination. Yes, lower costs is certainly a by-product of …Continue reading →