The 2013 #Masters Pin Flag Giveaway TAGS: adam scott | augusta | australia | club | coozie | facebook | free | giveaway | golf | green jacket | guide | lean blitz consulting | marketing | masters | national | pin flag | program | spectator | subscribe | tee | towel | twitter Masters Week here in Augusta has come and gone – a great playoff victory to Adam Scott earns him the green jacket and golf immortality (if such a thing exists). …Continue reading →

Lean is Marketing TAGS: business901 | communicate | customer | defects | four | inventory | joe dager | lean | lean blitz consulting | marketing | needs | operations | overproduction | p's | place | price | processing | product | promotion | pull system | scrap | sports | toyota way | waiting The essence of marketing is the identification of needs a customer aims to have satisfied and providing a solution that will satisfy those needs within four specific categories – the …Continue reading →

Stuff I’m Reading – August 8, 2012 TAGS: 2012 | advertisers | anibal sanchez | attendance | attention | ballpark | belly putter | blitz | blog | consulting | david samson | golf | golf digest | hanley ramirez | heath bell | improve | jeff gordon | jeffrey loria | jose reyes | lean | lean wastes | leanblog | lightning strike | london | love | mark buehrle | mark graban | marketing | miami marlins | nascar | nbc | olympics | omar infante | operations | optimization | organization | pocono | policy | process | product | revenue | safety | sailboat | sailfish | seth godin | small business | sponsors | sports | sprint cup | thad greiner | toyota way | weather There are ample opportunities for performance improvement in sports business and small business operations that I simply can’t get to it all as issues occur day after day. In addition, …Continue reading →

2012 Summer Olympics: Wembley Stadium Stops Taking Visa Cards TAGS: 2012 | athletics | best | blitz | cache | card | cash | cashless | consulting | control | crash | credit | eric ries | failure | faulty | fiasco | football | games | goodwill | great britain | kingdom | lean | limit | london | marketing | minimum viable product | mobile phones | olympics | operations | options | payment | popular | process | processes | redundant | registers | shepherd's bush | Soccer | sponsors | sports | stadium | system | telegraph | transactions | united | united arab emirates | visa | wembley Wembley Stadium management elected to stop accepting Visa cards as payment for tickets and concessions after some faults in the system developed at the cash registers during a soccer game …Continue reading →

Vision and Value TAGS: ability | action | annie | associate | blitz | brand | cat food | cereal | consultant | consulting | detergent | difference | director | electronics | engineer | eradicate | expert | field | fish | fix | function | guru | improvement | indiana | irreplaceable | kelley | laundry | leader | lean | leibovitz | management | manager | marketing | mba | mentor | operations | opportunity | partner | photographer | pipe | plan | plumber | process | profession | retail | school | service | six sigma | sports | teach | university | value | vision | visualize Everybody has the opportunity to create value, in one fashion or another. A person can merely be a “warm body” that stands in as part of a process creating a …Continue reading →

Popeye’s Chicken and Stockouts TAGS: blitz | chicken | communicate | dining room | disaster | forecasting | franchise | funny | inventory | lean | marketing | operations | planning | popeye's | process | promotion | root cause | sports | stockouts | traffic | video | viral | volume | wastes And this is exactly why companies carry high amounts of inventory when they don’t need to – fear of stockouts. This problem could have been prevented without having to hold …Continue reading →