ASQ WCQI Michelle Rhee

2014 ASQ World Conference on Quality and Improvement Recap – ASQ WCQI in Dallas TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | The 2014 ASQ World Conference on Quality and Improvement is now over. While some of the ASQ Influential Voices have shared their experiences meeting folks and poring through presentations and …Continue reading →

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2014 ASQ World Conference on Quality and Improvement in Dallas TAGS: | | | | | | | | | | | | | | | | | Next month I will be attending the ASQ World Conference on Quality and Improvement in Dallas, Texas. I had a great time attending last year in Indianapolis. While most folks …Continue reading →

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The Broken Baseball Hall of Fame TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | Baseball has perhaps the most famous Hall of Fame in the world, the National Baseball Hall of Fame in Cooperstown, New York. Today, a few more of baseball’s elite will …Continue reading →

Richie Incognito

Richie Incognito, Miami Dolphins, and Respect for People TAGS: | | | | | | | | | | | | | | | | | | | | The Jonathan Martin/Richie Incognito/Miami Dolphins coverage has been going for about a week now and I’m not going to jump into all of the details of what did or did …Continue reading →

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Agile Development and MLB Instant Replay TAGS: | | | | | | | | | | | | | | | | | | | | | | | | Earlier this season Major League Baseball announced a planned expansion of instant replay use, similar to concepts applied in college football and the NFL, with the intent of improving the …Continue reading →

ASQ WCQI World Conference Indianapolis Speaker

The @ASQ World Conference on Quality and Improvement #WCQI13 TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | The ASQ World Conference on Quality and Improvement closed last Wednesday and now that I’m finally back I’m going to cover some of the things I saw and experienced. ~~~~~~~ …Continue reading →

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Customer Value is the Primary Goal of #Lean – Never Forget It TAGS: | | | | | | | | | | | | | | | The¬†National League of Families of American Prisoners and Missing in Southeast Asia was initiated by an uprising of servicemen’s families during the Vietnam War who demanded that action be taken …Continue reading →

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The 2013 #Masters: Coaching Is Auditing AND Facilitating Improvement TAGS: | | | | | | | | | | | | | | | | | | | Masters Week is finally here!¬†All of the golf world has descended upon Augusta, Georgia for April 8-14 for the 2013 Masters golf tournament at Augusta National Golf Club. The Masters …Continue reading →

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“We Don’t Have Time for Kaizen” TAGS: | | | | | | | | | | | | | | | | | | | In a past career stop, I was in a manufacturing production meeting providing a recap of a failed Kaizen event held on the shop floor the day earlier. The event …Continue reading →

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The High Cost of Penny Production TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | In recent years I’ve heard rumors that the production costs and materials of a penny are greater than the value of the penny itself. In high school chemistry I recall …Continue reading →

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Panera Bread Coffee, Visual Management, and Reduced Motion TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | Here’s an opportunity for Panera Bread to implement a slight change to their “equipment” in order to better serve the customers and the operators. The typical Panera Bread coffee customization …Continue reading →

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Future State? Blow Up the Current State. TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | Sometimes when we look to create an ideal future state of a process or situation, we are so heavily anchored in the non-ideal current state that our biases and familiarity …Continue reading →

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Politics and (the Lack of) Root Cause Analysis TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | As a continuous improvement practitioner, I have a significant disdain for politics. By politics, in this case I’m referring to the democratic elections and campaigning by individuals running for public …Continue reading →

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