masters merchandise

2014 Masters: How Weather Affects Concessions and Masters Merchandise Inventories TAGS: | | | | | | | | | | | | | | | | | | | | Typically springtime weather in all parts of the country is crazy and hard to predict, but the last three years have seen upwards of 90-degree temperatures during The Masters Tournament …Continue reading →

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Around The Bases: Super Bowl Concessions Edition TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | The concessions available at the Super Bowl will be fantastic, and the outsourced food service provider Delaware North is preparing for the onslaught of concessions demand. The Buffalo, N.Y., company …Continue reading →

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Some Lean Thoughts From the Road TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Having spent significant time on the road the last month or so, I’ve come across many more opportunities for Kaizen or places where Lean thinking is applied well. ~~~~~~~ Airport …Continue reading →

Bar Rescue Spike TV Jon Taffer Piratz nightclub bar tavern

Spike TV’s Bar Rescue and Optimizing Restaurants and Nightclub Operations TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Happy Labor Day! Between baseball games, grilling out, running, and kicking off the college football season I was introduced to a show on Spike TV called Bar Rescue, and I’m …Continue reading →

Concessions Health Department Score Report Mice Droppings ESPN What's Lurking In Your Stadium Food Paula Lavigne

ESPN Outside the Lines: “What’s Lurking In Your Stadium Food?” TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | A couple years back ESPN’s Paula Lavigne came out with a startling report about some of the health department findings in various concession stands at major ballparks and stadiums across …Continue reading →

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The Toyota Way Principle #11: Challenging Your Extended Network TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | (This is part of a series of posts examining the 14 principles from The Toyota Way. Today we’re looking at The Toyota Way principle 11.) One of the projects I’m working on today …Continue reading →

from The Food Pornographer

Worst Case Scenario for All-You-Can-Eat Events TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | I have a more in-depth analysis of this type of event coming later, but a worst-case scenario has come to light today. The Augusta GreenJackets minor league team have introduced …Continue reading →

The #Masters: Masters Concessions and Concessions Stands TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | (This is the final post on the observed business operations of the 2012 Masters at Augusta National Golf Club.) I am absolutely infatuated with the speed at which customers are …Continue reading →

Lean is Good Customer Service TAGS: | | | | | | | | | | | | | | | | | | | | Yesterday, new Houston Astros owner Jim Crane announced some sweeping fan-friendly changes at Minute Maid Park that included: Cheaper tickets, some with food/merchandise credits Ticket plan rebates Beer specials all …Continue reading →

8 Wastes – Overprocessing TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | (This is the second in a series of deeper dives into the 8 lean wastes.) “Overprocessing” in the food world refers to the continual changing/adding/fortifying/manipulating of materials that takes it …Continue reading →

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