The Super Bowl Public Transit Gaffe TAGS: blitz | bruno mars | bus | business operations | consulting | deadspin | disaster | eric grubman | lean | new york | nfl | pdsa | public | subway | super bowl | transit | transportation One of the big issues with New York hosting the Super Bowl was the intense security and limited access to the stadium grounds (no cars allowed, can’t walk to the …Continue reading →

Brazil Nightclub Fire and Disaster Prevention TAGS: brazil | cbs news | courtney | courtney khondabi | disaster | emergency exits | fire | fire extinguisher | khondabi | kiss | lean blitz consulting | night club | pyrotechnics | smoke   Wow. A horrendous nightclub fire in Brazil has left 230+ patrons dead. This is a complete disaster and horrible situation. My thoughts go out to the victims and their …Continue reading →

2013 BCS National Championship Tailgating in Miami TAGS: 2013 | alabama | bcs | blitz | cell | championship | consulting | continuous improvement | disaster | discover | five whys | florida | football | lean | logistics | lot | miami | notre dame | operations | parking | porta-potty | process | service | six sigma | sports | sun life stadium | tower | trash | verizon | waiting | waste It’s been a week since my beloved Irish were convincingly thwarted in their effort to win their first college football national championship since the Reagan administration, so I feel I …Continue reading →

Popeye’s Chicken and Stockouts TAGS: blitz | chicken | communicate | dining room | disaster | forecasting | franchise | funny | inventory | lean | marketing | operations | planning | popeye's | process | promotion | root cause | sports | stockouts | traffic | video | viral | volume | wastes And this is exactly why companies carry high amounts of inventory when they don’t need to – fear of stockouts. This problem could have been prevented without having to hold …Continue reading →