Seth Godin, Lean Thinker
TAGS: blog | cell phones | consulting | defect | error-proof | godin | kodak | lean | lean blitz | polaroid | process | purple cow | quality | scuff | seth | seth godin | shoes I concede that I am one of the world’s biggest fans of Seth Godin’s work. For those of you who don’t know, Seth is more than just a marketing and …Continue reading →
Another College Football Cup Defect, This Time in Missouri
TAGS: columbia | consulting | defect | football | lean | lean blitz | missouri | operations | process | quality | sports | toldedo | toledo | uni-watch | university We have yet another cup typo at a college football game! This one comes to us from the University of Missouri, where they juuuust missed the correct spelling of Toledo. …Continue reading →
Nike Polos and Defects Leading to Recalls and Rework
TAGS: alabama | college | consulting | defect | football | frank beamer | hubris | inventory | lean | lean blitz | nick saban | nike | operations | polo | process | pullover | quality | recall | rework | sports | swoosh | uni-watch | virginia tech I spend more words beating up on jersey, polo, and t-shirt manufacturers in my posts (see here, here, here, here, here, and here). Truth be told, they are organizations ripe …Continue reading →
Defects, Inventory, and Johnny Football Jerseys
TAGS: aggies | amateur | college | consulting | defect | football | ineligible | inventory | jersey | johnny | lean | lean blitz | manziel | ncaa | process | sports | tamu | texas a&m | transportation | university | warehouse | waste Last year Texas A&M ran into an issue of backordered Johnny Manziel football jerseys – they had not adequately planned for his popularity surge and could not keep his #2 …Continue reading →
Defective Voting Machines During 2012 Election
TAGS: 2012 | barack | blitz | broken | consulting | defect | election | error | lean | machine | mitt | obama | operations | pdca | pdsa | poll | president | process | romney | six sigma | sports | technology | touch screen | vote | voting | waste Yesterday a video was posted online of someone trying to use the electronic voting booth machine with some potential unintended consequences. Defective voting machines!! That could be a big problem. …Continue reading →
2012 Summer Olympics: Graphics Gaffe
TAGS: #chyronfail | 2012 | blitz | broadcast | canada | consulting | defect | error | flags | germany | great britain | lean | london | nbc | olympics | operations | process | russia | sports | summer | tape delay | united states | wrong This is a shot of an NBC broadcast during the Olympics. I located this image as I was perusing the internet this weekend for Olympics coverage. For NBC to get …Continue reading →
Defects and Excess Motion at a Sandwich Shop
TAGS: activity | beach | beef | blitz | boar's head | carolina | charleston | defect | deli | edisto | excess | ham | hog | lean | mayo | meat | motion | operations | peppers | piggly wiggly | process | reduce | roast | sandwich | six sigma | south | sports | tomato | transportation | turkey | waste | wild This past weekend I visited Edisto Beach in South Carolina. (If you’ve never been, it’s lovely and relatively quiet.) After hitting the driving range just off the main drag on …Continue reading →
Lean Oops: Soda Can Vending Machines
TAGS: 5S | anomaly | blitz | can | coca-cola | defect | dented | diet coke | fanta | lean | operations | organizations | processes | purple | six sigma | sports | visual Some styles of drink vending machines don’t just use buttons with logos – they incorporate representations of the actual product being vended. In the above case, it’s not really a …Continue reading →
Defects Example – FedEx Office
TAGS: baseball trade show | baseball winter meetings | brochures | copies | dallas | defect | defects | fedex | fedex office | lean | printing | rental car | rework | scrap | texas | waste | xerox My experience at the Baseball Winter Meetings in Dallas has provided me with an excellent illustration of where defects can be costly for consumers and for suppliers. I chose to …Continue reading →