If You Don’t Have Standardized Processes You’re Wasting Money TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | That’s a very bold proclamation, but it’s true. It applies to every type of process – manufacturing toys, cooking burgers, coding medical charts, delivering mail, checking a customer out at …Continue reading →

Lean is Good Customer Service TAGS: | | | | | | | | | | | | | | | | | | | | Yesterday, new Houston Astros owner Jim Crane announced some sweeping fan-friendly changes at Minute Maid Park that included: Cheaper tickets, some with food/merchandise credits Ticket plan rebates Beer specials all …Continue reading →

stadium concessions

Spotting Waste at the Stadium: Concessions TAGS: | | | | | | | | | | | | | | | | | | | | | So now we’ve identified the eight lean wastes and dug deeper into what kinds of havoc they can wreak on resources. Let’s go see if we can find these wastes …Continue reading →

8 Lean Wastes – Inventory TAGS: | | | | | | | | | | | | | | | | | | (This is the sixth in a series of deeper dives into the 8 lean wastes.) Excess inventory is a significant problem in that is affects business operations in many ways …Continue reading →

8 Lean Wastes – New Ideas/Employee Knowledge TAGS: | | | | | | | | | | (This is the fourth in a series of deeper dives into the 8 lean wastes.) For many years, and even somewhat to this day, folks believed the primary seven lean …Continue reading →

8 Wastes – Waiting TAGS: | | | | | | | | | | | | (This is the third in a series of deeper dives into the 8 lean wastes.) We’ve all seen operators of a concession stand or sales associates on the floor of …Continue reading →

Get Lean Blitz in your Inbox!

Subscribe to a daily digest of Lean Blitz posts by clicking here!