2012 Summer Olympics: Graphics Gaffe TAGS: #chyronfail | 2012 | blitz | broadcast | canada | consulting | defect | error | flags | germany | great britain | lean | london | nbc | olympics | operations | process | russia | sports | summer | tape delay | united states | wrong This is a shot of an NBC broadcast during the Olympics. I located this image as I was perusing the internet this weekend for Olympics coverage. For NBC to get …Continue reading →

Sewing Needles in Sandwiches! TAGS: air canada | airline | airplane | amsterdam | associated press | atlanta | attendant | blitz | british columbia | canada | catering | components | construction | consulting | delta | five whys | flight | fool-proof | implement | lean | minneapolis | needle | operations | packaging | plane | process | process flow diagram | root cause analysis | sandwiches | sealed | seattle | sewing | sports | supplier | tamper-proof | toronto | victoria In an article by the Associated Press, from the “That’s Not What I Ordered” Department”: Air Canada says a passenger found what appears to be a sewing needle in a catered sandwich on board …Continue reading →

2012 Summer Olympics: Men’s 100M Final on Broadcast Tape Delay & #NBCFail TAGS: 100m | 2008 | 2012 | advertising | america | bbc | beijing | blake | blitz | bolt | broadcast | buffering | cable | canada | consulting | data | espn | facebook | goodwill | lean | london | nbc | nbcolympics.com | olympics | online | operations | permission | process | provider | satellite | social media | sports | subscriptions | summer | tape delay | telegraph | transfer | twitter | uk | united states | usain | viewership | yohan Much has already been made about NBC’s decision to tape-delay the domestic broadcast of popular events at the 2012 London Olympics and how a gulf exists between those American fans …Continue reading →