The Broken Baseball Hall of Fame TAGS: amphetamines | arbitrary | barry bonds | baseball | blitz | broken | consulting | continuous | cooperstown | election | enshrinement | greg maddux | hall of fame | history | improvement | jayson stark | lean | los angeles dodgers | metrics | operations | peds | process | six sigma | sports | steroids | vote | voters Baseball has perhaps the most famous Hall of Fame in the world, the National Baseball Hall of Fame in Cooperstown, New York. Today, a few more of baseball’s elite will …Continue reading →

Team Websites Facilitate the Sales Process TAGS: augusta | baseball | broken | consulting | continuous improvement | funnel | greenjackets | lean | lean blitz | minor league | phone number | process | sales | sports | website | yellow pages Lean is the operational management philosophy about providing exactly what the client wants, when they want it, and in the condition/location where they want it, all while doing it as …Continue reading →

Defective Voting Machines During 2012 Election TAGS: 2012 | barack | blitz | broken | consulting | defect | election | error | lean | machine | mitt | obama | operations | pdca | pdsa | poll | president | process | romney | six sigma | sports | technology | touch screen | vote | voting | waste Yesterday a video was posted online of someone trying to use the electronic voting booth machine with some potential unintended consequences. Defective voting machines!! That could be a big problem. …Continue reading →

Toyota Way Principle #5: Stopping to Fix Problems TAGS: better | blitz | broken | car | cheaper | culture | easier | five | fix | lean | light | operations | principle | problems | process | repair | six sigma | sports | tail | tape | temporary | toyota | way It really pains me to see cars tape up body fixtures like broken tail lights. It looks so tacky AND fails to provide suitable coverage and protection. Sure, it’s a …Continue reading →

Lean Tools: What Does Sort Look Like at a Stadium Office? TAGS: 5S | blitz | broken | computers | discard | discipline | documentation | equipment | inventory | lean | literature | office | operations | organize | peripherals | process | raw materials | recycling | schedules | set in order | shelves | shine | six sigma | sort | sports | stadium | standardize | supplies | sustain | tools (See previous installments about 5S here, here, here, here, here, here, and here. This is a continuation of deeper dives into the lean tools.) Remember, the definition of sort is …Continue reading →

Lean Oops! – Broken Truck Window TAGS: blitz | broken | cost | elements | eradicate | fix | lean | oops | operations | patchwork | plate | processes | safety | savings | sports | steel | there i fixed it | tim horton's | truck | window I was greeted by this “There, I Fixed It” in a Tim Horton’s parking lot in late 2011, most definitely a modified steel plate cover for a broken window. This …Continue reading →