Minnesota Twins Shorten Communication Gaps AND Minimize Beer Keg Transportation TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | Here are two quick stories about the Minnesota Twins finding ways to increase efficiency (or productivity, which is probably a better depiction). First, the Twins have enrolled some of their …Continue reading →

Mobile Beer Vendors Cut Customer Wait Times At Sporting Events TAGS: | | | | | | | | | | | | | | | | | | | Russell Watkins of Sempai Lean Consulting in the UK posted a great photo on Twitter this weekend from a soccer (okay, futbol) game he attended: On the plus side, mobile …Continue reading →

The #Masters: Masters Concessions and Concessions Stands TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | (This is the final post on the observed business operations of the 2012 Masters at Augusta National Golf Club.) I am absolutely infatuated with the speed at which customers are …Continue reading →

Overproduction Example: Too Many Boxes! TAGS: | | | | | | | | | | | | | | | | | | | | | | | | As a refresher, the definition of the lean waste overproduction is the manufacture/assembly/production of more than what is needed at the time. An example of where overproduction can be a) …Continue reading →

Lean is Good Customer Service TAGS: | | | | | | | | | | | | | | | | | | | | Yesterday, new Houston Astros owner Jim Crane announced some sweeping fan-friendly changes at Minute Maid Park that included: Cheaper tickets, some with food/merchandise credits Ticket plan rebates Beer specials all …Continue reading →

Get Lean Blitz in your Inbox!

Subscribe to a daily digest of Lean Blitz posts by clicking here!