The #Masters: Masters Concessions and Concessions Stands TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | (This is the final post on the observed business operations of the 2012 Masters at Augusta National Golf Club.) I am absolutely infatuated with the speed at which customers are …Continue reading →

Lean Tools: 5S, Standardize, and the Marching Hundred TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | We’ve covered the first three steps of 5S – sort (also here), set-in-order, and shine. The good news? Those three steps are everything you need to overhaul a work cell …Continue reading →

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