Another Falling Fan Death at a Ballpark TAGS: atlanta | baseball | consulting | death | falls | fan | lean | lean blitz | nets | nfl | operations | padding | process | safety | sports | turner field At yesterday’s baseball game at Turner Field a fan fell from an upper level platform and died. The cause of the fall onto a parking lot surface – lack of …Continue reading →

Some Lean Thoughts From the Road TAGS: 5S | airblade | airlines | aisle | american | atlanta | augusta | baggage | bathroom | blitz | board | business | carry on | chicken wrap | class | consulting | continuous improvement | delta | dyson | el paso | fees | food | georgia | hotel | iron | ironing board | kaizen | lean | luggage | military | mountain | new jersey | newark | operations | pilot precise | process | santa fe | set in order | sink | soap | sports | straighten | texas | ticketing | transparency | window | zone Having spent significant time on the road the last month or so, I’ve come across many more opportunities for Kaizen or places where Lean thinking is applied well. ~~~~~~~ Airport …Continue reading →

Sewing Needles in Sandwiches! TAGS: air canada | airline | airplane | amsterdam | associated press | atlanta | attendant | blitz | british columbia | canada | catering | components | construction | consulting | delta | five whys | flight | fool-proof | implement | lean | minneapolis | needle | operations | packaging | plane | process | process flow diagram | root cause analysis | sandwiches | sealed | seattle | sewing | sports | supplier | tamper-proof | toronto | victoria In an article by the Associated Press, from the “That’s Not What I Ordered” Department”: Air Canada says a passenger found what appears to be a sewing needle in a catered sandwich on board …Continue reading →

State of the Lean Blitz Blog: April 2012 TAGS: activities | alignment | apparel | atlanta | audience | augusta | baseball | baseball winter meetings | basketball | bat | ben hill | blitz | blue | braun | braves | championship | club | cnbc.com | columbus | comments | communication | concessions | consultants | continuous | customer | darren rovell | david schoenfield | dayton | e-book | elmore | email | espn.com | experience | facebook | five whys | followers | football | georgia | giveaway | golf | google | greenjackets | group | hot dog | improvement | jackets | jersey | knowledge | lean | locker room | manufacturing | mascot | masters | merchandise | minor league | moneyball | movie | national | ncaa | notre dame | ohio | operations | pin flag | plus | principles | process | questions | respond | ryan | satisfaction | season | service | seth godin | silver hawks | six sigma | sneezers | Soccer | south bend | sports | sportsbiz | steroids | subscribers | subscriptions | sweetspot | t-shirt | tools | tournament | toyota way | twitter | waste | wastes I figured that since the blog is between 5-6 months old now that I provide a “state of the blog” address – what has changed since the blog first kicked …Continue reading →

Opening Day at Turner Field TAGS: atlanta | blitz | bourn | braun | braves | brewers | brian | concessions | day | dress | extra | field | gates | glitches | jumbotron | lean | lines | martin | mccann | michael | milwaukee | opening | operations | out of town | patrons | prado | process | rehearsal | ryan | scoreboard | seat | six sigma | sponsorships | sports | turner | waiting | waste I had the opportunity to roll over to Atlanta for Opening Day for the Braves against the Milwaukee Brewers. While I did a lot more game watching than operations observing, …Continue reading →