ASQ influential voices blog

ASQ Influential Voices: Quality Questions & Challenges TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Happy Day After Independence Day, America! I hope that everyone reading this today had a very smart and safe holiday. As a member of the ASQ Influential Voices, I provide …Continue reading →

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Team Websites Facilitate the Sales Process TAGS: | | | | | | | | | | | | | | | Lean is the operational management philosophy about providing exactly what the client wants, when they want it, and in the condition/location where they want it, all while doing it as …Continue reading →

The 2013 #Masters: The #Lean Blog Podcast about Lean in Sports TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | MP3 File (run time 33:12) Masters Week is finally here! All of the golf world has descended upon Augusta, Georgia for April 8-14 for the 2013 Masters golf tournament at …Continue reading →

Baseball Opening Day 2013! What Are Our Business Processes? TAGS: | | | | | | | | | | | | | | Baseball Opening Day has arrived! Tonight the Houston Astros and Texas Rangers will throw out the first pitch of the 2013 MLB season. Banners will be unfurled, famous dignitaries will …Continue reading →

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Miami Marlins Suing Season Ticket Holders Over Complaints About Seating TAGS: | | | | | | | | | | | | | | | | While hosting tiny crowds in a tax-financed new stadium with a team that now features no notable superstars, the Miami Marlins have found a new way to ruffle the feathers …Continue reading →

2013 BCS National Championship and Silly Rules About Parking TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | As a lifelong lover of all things Notre Dame (for example, using them as examples in previous articles), I cannot put into words my level of excitement for the 2013 …Continue reading →

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Some Lean Thoughts From the Road TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Having spent significant time on the road the last month or so, I’ve come across many more opportunities for Kaizen or places where Lean thinking is applied well. ~~~~~~~ Airport …Continue reading →

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The Melky Cabrera Suspension and Why Continuous Improvement Principles Matter TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | When I first started to write about lean and continuous improvement applications in sports, I was more focused on the business operations – ticket sales, concessions, stadium upkeep, equipment manufacturers, …Continue reading →

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2012 Summer Olympics: Wembley Stadium Stops Taking Visa Cards TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Wembley Stadium management elected to stop accepting Visa cards as payment for tickets and concessions after some faults in the system developed at the cash registers during a soccer game …Continue reading →

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How Do We Establish A Standardized Process? TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | I’ve posted a lot recently about the importance of implementing a standardized process – the ability to audit and measure, the ease of implementing improvements across the board, establishment of …Continue reading →

Toyota Way Principle #1 TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Yesterday we brought forth a bit of a visual depiction of what lean is and how it can impact a small business or sports organization. Hopefully we demonstrated the level …Continue reading →

Overproduction Example: Too Many Boxes! TAGS: | | | | | | | | | | | | | | | | | | | | | | | | As a refresher, the definition of the lean waste overproduction is the manufacture/assembly/production of more than what is needed at the time. An example of where overproduction can be a) …Continue reading →

Overprocessing Example: Protective Bags TAGS: | | | | | | | | | | | | | | | | | | | | | | As a quick refresher, the lean waste overprocessing is the application of extra work, process steps, or effort than is required by the end customer. Sometimes “going the extra mile” …Continue reading →

Lean Tools: 5S, Sort, and Make the Clutter Stop! TAGS: | | | | | | | | | | | | | | | | | | | | | | | | So we covered Sort in yesterday’s post but because it’s the first step in 5S we need to make sure we do it right and leave no stone unturned. We must …Continue reading →

Lean Tools: 5S and How Sort is Half the Battle TAGS: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Remember those G.I. Joe cartoons from the 80’s where at the end of each episode one of the Joes would teach us a life lesson (about nutrition, honesty, school, etc.)? …Continue reading →

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