The Augusta Riverhawks and the Case for Quality TAGS: augusta | bob kerzner | breakdown | cease | cost of poor quality | cost of quality | hockey | ice | james brown arena | league | lean | lean blitz consulting | minor | operations | riverhawks | sports | system | total productive maintenance | tpm As reported in March, the ice maintenance system at James Brown Arena in Augusta broke down and forced the Augusta RiverHawks minor league hockey team to relocate their games to …Continue reading →