However, whenever a visitor would run into a bad link on the Lean Blitz blog, what would they see?
This. Yuck. No information, no guidance, no place to provide feedback. Certainly a lost opportunity to identify a mistake and get it corrected.
So with the guidance of Renny’s TED talk, here’s what a visitor will see when they come across a bad connection:
Better? A crafty picture, an apology, some questions that could address root cause, and a feedback method. Wanna see it yourself? Click this link.
Will there be opportunities to improve on the page? Yes, probably.It’s not nearly as creative as other pages I’ve seen but it’s a start and hopefully lets users know that we want to do a better job.